What can care providers expect from the CQC regulation changes?

The Care Quality Commission (CQC) has announced that it will be making changes to its regulatory framework in April 2023. This means that some care home providers may need to adapt to meet its new approach to inspections. Expert care consultants, Fulcrum Care, outline what differences care providers can expect from the future of care…

Read More

Our new CQC data dashboards – real time and interactive

Understanding CQC data can give you valuable insights to help you improve your care home commercials, as well as confidence in your care home among staff, residents, their relatives, and the local community. Now you can access that data in real-time to reveal the information that matters most to your care home/s quickly and easily…

Read More

CQC ratings: is the CQC getting harder to please?

Looking at the CQC ratings given by inspectors over the last three years, this year has seen a move towards focused inspections, increasingly downgrading homes. But what is the real picture behind the headline statistics? And what does this mean for your care home management as you prepare for your next inspection? The coronavirus pandemic…

Read More

CQC new care home inspection methodology

Anyone working in health and social care for more than a few years is aware that we keep changing, developing and moving the goal posts in response to what we learn or to ever-evolving circumstances. However, the CQC’s fundamental standards, key lines of enquiry and methodology had settled down and has been feeling familiar over the past five…

Read More

Should care and support workers be registered?

In Wales, home care workers will have to register from 2020 and this will extend to care home staff from 2022. In Scotland registration is compulsory from September and Northern Ireland have similar plans to introduce a register. In England, care workers do not have to join a register and there is no plan to…

Read More

Manager as a Coach – MAC

The purpose of being the MAC in a business context is to help employees consider how they might work and behave differently with more effective behaviours that produce better outcomes, without a reliance on the formal authority the manager possesses. As a MAC, I was able to support a care home team in achieving an…

Read More

How to get the most out of an inspection

What does a good inspection look and feel like? CQC have published this document on the 23rd July 2020 after working alongside many trade association and stakeholders. The document lays out some common themes around inspections from both the CQC and providers perspective. https://www.cqc.org.uk/sites/default/files/20200708_how_to_get_the_most_out_of_inspection.pdf Everyone involved in this process agreed that they are all working…

Read More

CQC to Restart Inspections

The following news article appeared on the CQC website on the 17 June ‘‘Regulation during COVID-19 why raising concerns about care is more important than ever” The main focus of the article was the increase in staff contacting CQC with concerns and how it is important to encourage staff to speak up. At the start…

Read More