CQC data reveals postcode lottery for Outstanding care

We believe that everyone should be able to receive outstanding care, regardless of who they are or where they come from. This is a value shared by our expert care consultants and underpins the support that we provide to our care home clients across the UK. But the first six months’ of CQC data reveals…

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Building confidence with your community this Care Home Open Week

June 27th to July 3rd is Care Home Open Week, hosted by Championing Social Care. A celebration of how care homes can be a cornerstone of the community, here’s our advice on how to build confidence and new relationships between residents and their loved ones with a high quality of care. Working closely with the local community can be…

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CQC Focused Inspections

Care Quality Commission (CQC) on-site visits play a big part in the final result of your care home rating. Visits will either be scheduled or responsive. Types of CQC inspections Four different types of inspections carried out by the CQC: Comprehensive inspections Focused inspections Targeted inspections Combined inspections Focused Inspections – What are they? Whilst comprehensive inspections…

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Our new CQC data dashboards – real time and interactive

Understanding CQC data can give you valuable insights to help you improve your care home commercials, as well as confidence in your care home among staff, residents, their relatives, and the local community. Now you can access that data in real-time to reveal the information that matters most to your care home/s quickly and easily…

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Three CQC care quality articles you’ll want to read

As winter is approaching, it’s likely your care home is becoming increasingly busy. Unfortunately, this can sometimes lead to you missing important announcements from the CQC. That’s why one of our consultants Kima Sutherland-Dee has highlighted three different publications from the CQC that you’ll want to know inside out. CQC key lines of enquiry It’s…

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Five ways to improve the commercials in your care home in 2021

Commercial success for care homes in 2021 won’t happen by accident – you need to plan it now. Our advice will help you make a great start to ensuring that your care home is one of the success stories next year. Here are our five tips for ensuring commercial success in 2021. Care home commercial…

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Restoring confidence in your care home in 2021

There is no escaping the fact that – while carers themselves may have been widely lauded for their response to the pandemic – the reputation of care homes as a whole has taken a battering.  Media reports of Covid outbreaks within homes has undermined confidence in the sector’s ability to protect residents, staff, relatives and…

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Free webinar: 2021 care home management strategic planning

Are you ready for 2021? You may still be reeling from everything 2020 has thrown at the care-home sector, but if you want commercial success in 2021, there is unfortunately no time to rest. Positioning your care home to be able to take advantage of the opportunities and overcome the challenges that 2021 may present…

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A week in the life of a care home consultancy

One of the things that we love about helping care-home owners and managers is that no two days are the same. Offering complete care home management support, our consultants could be doing anything from challenging an unfavourable CQC inspection rating to devising a turnkey management solution for a multi-home provider. But our diary across just…

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CQC ratings: is the CQC getting harder to please?

Looking at the CQC ratings given by inspectors over the last three years, this year has seen a move towards focused inspections, increasingly downgrading homes. But what is the real picture behind the headline statistics? And what does this mean for your care home management as you prepare for your next inspection? The coronavirus pandemic…

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