Are you ready for 2021? You may still be reeling from everything 2020 has thrown at the care-home sector, but if you want commercial success in 2021, there is unfortunately no time to rest. Positioning your care home to be able to take advantage of the opportunities and overcome the challenges that 2021 may present…
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One of the things that we love about helping care-home owners and managers is that no two days are the same. Offering complete care home management support, our consultants could be doing anything from challenging an unfavourable CQC inspection rating to devising a turnkey management solution for a multi-home provider. But our diary across just…
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Looking at the CQC ratings given by inspectors over the last three years, this year has seen a move towards focused inspections, increasingly downgrading homes. But what is the real picture behind the headline statistics? And what does this mean for your care home management as you prepare for your next inspection? The coronavirus pandemic…
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Anyone working in health and social care for more than a few years is aware that we keep changing, developing and moving the goal posts in response to what we learn or to ever-evolving circumstances. However, the CQC’s fundamental standards, key lines of enquiry and methodology had settled down and has been feeling familiar over the past five…
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The coronavirus crisis has had severe repercussions on every industry, but the care sector has been especially hard hit. With elderly residents particularly vulnerable to the virus, care homes have been forced to discontinue family visits, leaving many residents feeling cut off from their loved ones. To combat these social repercussions of the virus, the…
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At Fulcrum Care Limited, we pride ourselves on our flexibility, adaptability and commitment to driving your care home forwards. Last weekend, we were faced with a critical situation which required all three of these values that underpin our company to provide urgent help to a client issued with a CQC Section 31 Letter of Concern.…
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In Wales, home care workers will have to register from 2020 and this will extend to care home staff from 2022. In Scotland registration is compulsory from September and Northern Ireland have similar plans to introduce a register. In England, care workers do not have to join a register and there is no plan to…
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The purpose of being the MAC in a business context is to help employees consider how they might work and behave differently with more effective behaviours that produce better outcomes, without a reliance on the formal authority the manager possesses. As a MAC, I was able to support a care home team in achieving an…
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What does a good inspection look and feel like? CQC have published this document on the 23rd July 2020 after working alongside many trade association and stakeholders. The document lays out some common themes around inspections from both the CQC and providers perspective. https://www.cqc.org.uk/sites/default/files/20200708_how_to_get_the_most_out_of_inspection.pdf Everyone involved in this process agreed that they are all working…
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Having visited hundreds of care settings over the years, I have recently been thinking more about why clear visions and values matter. So often I see managers, providers, and staff trying their best and working hard every day but they are not sure what they are all working towards. Every day decisions are made without…
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