Mock CQC Inspection for Active Care Group
At Fulcrum Care, we specialise in guiding care providers toward achieving and maintaining the highest standards of care and regulatory compliance. Recently, we conducted a two-day announced mock inspection for Active Care Group Care in the Home’s Children’s and Young People’s service, evaluating their adherence to Care Quality Commission (CQC) regulations and the Health and Social Care Act 2014.
Our goal was to identify areas for improvement, highlight existing strengths, and provide tailored recommendations to enhance the quality of care delivered.
How Fulcrum Care Supported Active Care Group in Meeting CQC Standards
Our Process:
- Preparing for the Inspection
We collaborated with Active Care Group’s leadership team to ensure a transparent and effective inspection process. Ahead of the inspection, we reviewed their service scope, client profiles, and existing compliance frameworks to tailor our evaluation to their need
- Conducting the Mock Inspection
During the two days, we engaged with staff, families, and leadership while examining operational systems and care delivery processes. Our inspection focused on critical areas such as safety, staffing, infection control, medicines management, and governance.
- Providing Actionable Insights
Following the inspection, we compiled a detailed report outlining strengths and offering practical recommendations for improvement. Our approach emphasised collaboration, enabling Active Care Group to build on their existing successes while addressing identified challenges.
Key Findings and Recommendations
Through our inspection, we identified several strengths that position Active Care Group as a leader in delivering high-quality care:
- Proactive Safety Culture
Active Care Group fosters a culture of learning and safety through tools such as lesson-learned meetings, supervision, and the Datix reporting system. We recommended continuing to enhance incident reporting systems to sustain this positive culture. - Comprehensive Staffing and Training
We commended the organisation’s robust recruitment processes and blended training model. To further strengthen this, we suggested expanding opportunities for in-home clinical training tailored to individual client needs. - Effective Medicines Management
The adoption of electronic medication records has significantly improved medication safety and monitoring. We encouraged ongoing training for staff to maximize the potential of these digital tools. - Strong Governance Framework
Active Care Group benefits from a clear governance structure supported by a quality manager and robust auditing systems. We advised leveraging these systems further to analyse trends and drive continuous improvement.
Fulcrum Care’s Impact
Our collaboration with Active Care Group underscores Fulcrum Care’s commitment to helping Children’s complex care services excel in compliance and quality. Following our inspection, Active Care Group has:
- Strengthened communication between families, care staff, and leadership.
- Enhanced their use of digital tools for monitoring and oversight.
- Maintained a proactive approach to training, safety, and governance.
By addressing our recommendations, Active Care Group is well-equipped to continue delivering safe, effective, and compassionate care to children and young people.
Why Choose Fulcrum Care?
Mock CQC inspections are a valuable tool for care providers aiming to maintain compliance, improve services, and build trust with clients and families. Fulcrum Care brings:
- Deep expertise in CQC regulations and compliance.
- Tailored, actionable recommendations.
- A collaborative approach to driving improvements.
If you’re ready to elevate your care standards and achieve regulatory excellence, contact Fulcrum Care today.
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